Case studies

Real numbers from real automation engagements.

Manufacturing

20 hours/week reclaimed with intelligent document processing

Northwind Manufacturing

A mid-market manufacturer was rekeying 800+ invoices a week. We deployed an IDP pipeline that ships clean data into NetSuite — 96% touchless.

20 hrs
Saved/week
96%
Touchless
Year-1 ROI

B2B SaaS

60% L1 ticket deflection with customer support AI

BrightStack SaaS

Deployed Intercom Fin + custom RAG against their docs and CRM. Agents now focus exclusively on retention conversations.

60%
L1 deflection
42%
Faster handle time
+12 NPS
Within 90 days

Agency

End-to-end BPA across 9 systems for a 40-person agency

Lumen Marketing Group

Connected HubSpot, Asana, QuickBooks, Slack, and 5 client tools through n8n. Eliminated 11 weekly recurring meetings.

11
Meetings eliminated
$180K
Annual savings
6 wks
Time to live